Ontario Expanding Mental Health Services in the West

Ontario Structured Psychotherapy program connecting adults to more free psychotherapy services

October 10, 2023


Table of Contents

  1. Content
  2. Quick Facts
  4. Additional Resources
  5. Related Topics

HAMILTON — The Ontario government is now offering more mental health services in every region of the province through the expanded Ontario Structured Psychotherapy (OSP) program. For the very first time, adults across the province who have depression, anxiety and anxiety-related concerns, can connect to free cognitive behavioural therapy and other related services. This program ensures that all Ontarians, including those in the west, can now have more convenient access to mental health care, closer to home.

“Depression and anxiety are among the most common mental health challenges Ontarians are facing,” said Sylvia Jones, Deputy Premier and Minister of Health. “On World Mental Health Day, I’m proud to say that with over 100 OSP service delivery sites across the province and a range of treatment options available, our government is ensuring people have access to free, confidential and connected mental health services when and where they need them.”

Since the initial launch of four locations in 2017, Ontario has significantly expanded the OSP program to full provincial coverage as part of the government’s Roadmap to Wellness in 2020. Now, people can conveniently connect to services at over 100 locations across Ontario that are now fully operational. The program is delivered through nine regional networks of mental health providers that include local hospitals, community organizations and health care providers at different service delivery site locations.

To date, over 66,000 people have enrolled in the OSP program and all regional networks, including Western Ontario, are continuing to accept new clients. Initial success of the program shows over half of those who completed high-intensity treatments had significant reduction in their symptoms, helping them lead happier and healthy lives.

Western Ontario’s regional network is led by St. Joseph’s Healthcare Hamilton and St. Joseph’s Health Care London. Adults interested in enrolling into the OSP program can self-refer directly through Ontario Structured Psychotherapy West Region or can be referred by their health care provider.

Through the program, individuals aged 18 and over have access to free self-led or therapist-led mental health services. Self-led resources help clients build coping skills through workbooks, videos and phone conversations with a trained coach. Therapist-led services provide cognitive behavioural therapy to teach clients how to change patterns of thinking and behaviour to better deal with difficult emotions and situations. All sessions are supported by trained mental health professionals to ensure clients can get the care they need, whether they’re in one-on-one or group therapy. The program has also expanded to include online cognitive behavioural therapy (CBT) and clinician-assisted bibliotherapy (CAB) to make it even more convenient for people to access the care they need.

“When we first introduced the expanded OSP program in our Roadmap to Wellness, we said it would be the first of its kind in Canada in terms of its scope, scale and focus on quality,” said Michael Tibollo, Associate Minister of Mental Health and Addictions. “We’ve delivered on that promise, and now this successful program connects people in every corner of the province to a unique, multi-layered approach to mental health care. Each client is assessed and matched with a mental health service, resource and level of guidance that best fits their needs.”

Through Your Health: A Plan for Connected and Convenient Care, the Ontario government is making it easier and faster for people of all ages to connect to the care they need, where and when they need it. In 2020, the province introduced the Roadmap to Wellness, a plan to build a modern, world-class mental health and addictions system. The government continues to introduce and expand on innovative new programs to ensure access to connected and convenient services to support the health and well-being of all Ontarians.

Quick Facts


“This program has successfully provided support to many Ontarians struggling with depression and anxiety. We’re pleased that it’s now fully accessible across the province, particularly for priority populations, which are groups at higher risk of poor mental health outcomes, or who experience barriers to accessing care.”

– Matthew Anderson
President and CEO of Ontario Health

“Through the Ontario Structured Psychotherapy Program, adults now have access to consistent high-quality mental health care, free of charge, no matter where they live in this province. No one experiencing depression or anxiety needs to suffer without help.”

– Dr. Randi McCabe
Provincial Clinical Lead, Anxiety and Depression, Ontario Health

“I am incredibly appreciative for the opportunity to complete this therapy program. It has truly been life changing and I have learned new skills that I will be able to apply for the rest of my life. I would not have been able to afford to access this type of support, so I am very grateful that it was available at no cost. I would absolutely recommend this service and have already done so.”

– Ontario Structured Psychotherapy client

“I have come such a long way and have learned tools and strategies to support my path forward. The value of my work with the support of my therapist has an immeasurable value in terms of my quality of life and finding the hope to keep going every day. My success gives me confidence that I will be able to achieve success in other areas of my mental health challenges.”

– Ontario Structured Psychotherapy client

Additional Resources

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