Building a Digital Ontario is the culmination of over two years of consultations with individuals and businesses about their digital and data priorities. They told government that the province needs clear direction and leadership from the government on these priorities, and that there needs to be a greater focus on protecting people’s privacy, data rights and online security. The strategy responds directly to this feedback, which will shape the future of service delivery for the province, support Ontario’s economic recovery and help cultivate future growth.
As an extension of the ongoing transformational work of Ontario Onwards: Ontario’s COVID-19 Action Plan for a People-Focused Government, the Digital and Data Strategy is another way the government is working to give the people of Ontario more convenient, reliable and accessible services, now and for years to come.
“People expect and deserve access to vital programs and services digitally, at their fingertips, with unprecedented speed and convenience. That’s why our government has been rapidly expanding access to online options while preserving in-person services, investing in innovation and harnessing the power of technology,” said Peter Bethlenfalvy, President of the Treasury Board, Minister of Finance and Minister responsible for Digital and Data Transformation. “Building a Digital Ontario is our plan to keep Ontarians safe and secure online, while mobilizing new opportunities for economic growth in a more connected world.”
Building a Digital Ontario will help ensure the people of Ontario are:
- Equipped to succeed — Ontarians will have the skills and access to participate and work in a digital world;
- Safe and Secure — people will trust that their privacy is protected and they are safe when they interact or do business online;
- Connected — Ontarians will have access to the data they need to make good decisions for their health, education, life and business; and
- Supported — people will enjoy convenient, reliable and accessible citizen-centred services that are available when and where they need them.
The Strategy will also track the government’s digital progress, and includes bold new initiatives such as a ‘Know Your Data Rights’ website and consultations to establish a new provincial Data Authority, which will position Ontario as a digital leader on the world stage.
In summer 2021, Ontario is inviting the public, organizations and businesses to help us shape the design of a new provincial Data Authority — the first of its kind in Canada. It will be responsible for building modern data infrastructure to support economic and social growth, while ensuring that information is private, secure, anonymous and cannot identify people individually. The Information and Privacy Commissioner of Ontario will be consulted throughout the development of the Data Authority. The Data Authority will house datasets from across the province online and set out the rules of the road for how we value, manage and use this data in our daily lives.
An Ontario Data Authority would work with trusted partners such as research organizations and municipalities to leverage secure and reliable data sources to understand our province, do business, grow the economy, and respond to changing labour trends. For example:
- Small business owners could find better information about community needs and local services and supports, so they can get their products to market faster;
- Farmers and crop producers could find the information they need to optimize production, processing and distribution of local foods to maximize yields and drive greater economic growth to deliver the world’s safest food supply; and
- A local government could conveniently access data about labour markets across the province, so they can find and attract skilled workers to their region — something the province heard directly during consultations.
Ontario is also starting work in 2021 on a new website called ’Know Your Data Rights,’ a trusted source of information to help Ontarians learn how to better protect their personal data, take action if their rights are not being respected, and stay safe online. The website will help people make more informed decisions about how, when and where they share personal information online, and who they share it with. It will also offer guidance to businesses about how to keep customer data safe and how to meet key privacy and security requirements.
“A customer-centric digital experience is what busy Ontarians and businesses deserve when they interact with our government,” said Lisa Thompson, Minister of Government and Consumer Services. “Our Digital and Data Strategy is packed with industry-leading cyber solutions, data standards, and protections that form the foundation for accessible, reliable, and secure government programs and services. Building a Digital Ontario will strengthen practices across the public service and put Ontario ahead of the pack in our increasingly digital operating environment.”