Ontario Simplifying Process to Authenticate Official Documents Such as Birth Certificates Required for International Use

Expansion of in-person services saving time and money

July 18, 2023

Public and Business Service Delivery

Table of Contents

  1. Content
  2. Quick Facts
  3. Additional Resources

OTTAWA — The Ontario government is making it easier and more convenient for people and businesses to authenticate documents such as birth certificates, corporate powers of attorney and diplomas for use outside of Canada. The province is expanding this vital service to four additional ServiceOntario locations across the province.

In-person document authentication services are now available in:

“Whether someone is preparing for a major life event, a new job or an adventure abroad, authenticating documents for international use is often a crucial and time-sensitive matter,” said Kaleed Rasheed, Minister of Public and Business Service Delivery. “Expanding this service to four additional ServiceOntario locations across the province is yet another example of our government putting customers first and saving people time and money.”

When a public document is to be used in another country, proof of authentication for documents such as birth and marriage certificates, educational diplomas and corporate documents is often required for people doing business, studying, or travelling abroad, people applying for international visas or people participating in international adoptions.

This expansion of authentication services adds to the services already available in-person and by mail at the Official Documents Services office located at 222 Jarvis Street in Toronto, and helps better serve the millions of Ontarians who live outside of the Greater Toronto Area.

This change enables more individuals and businesses to have their documents authenticated via same-day service in addition to our standard mail-in options which often require up to 15 business days to complete.

Expanding services also lays the groundwork to respond to an anticipated surge of document authentication requests as a result of Canada joining the Hague Apostille Convention in January 2024. Once the Convention comes into effect, the province will be solely responsible for authenticating Ontario-issued public documents.

Quick Facts

  • Customers can use the online document authentication portal to check if their document is eligible for authentication at any in-person location or by mail before proceeding.
  • Between April 1, 2022, and March 31, 2023, the Official Documents Services office processed nearly 67,000 document authentications and served more than 29,000 in-person clients.

Additional Resources


Media Contacts

Colin Blachar
Minister’s Office

Praveen Senthinathan
Ministry of Public and Business Service Delivery Communications Branch